ppYOUR MISSION: /p pYou will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. /p pYou will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. /p pYou will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life. /p h3HOW WILL YOU MAKE AN IMPACT? /h3 p1. Sales performance customer service: /p ul lipContribute to the boutique achieving its sales targets; /p /li lipAssist clients with Customer Service needs maintaining the brands high standards; /p /li lipCultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge; /p /li lipAdapt approach according to the client needs and motivations; /p /li lipAssist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience; /p /li /ul p2. Stock management and merchandising:



/p ul lipProvide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock; /p /li lipActively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays; /p /li lipAssist in the inventory process, including but not limited to stock counting and special projects as needed; /p /li lipAssist in completing prices changes within the Boutique when required; /p /li /ul p3. Boutique operations and cash management: /p ul lipAccurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register; /p /li lipAdhere to all Company policies, procedures and practices; /p /li lipImplement discounts and gratuities under supervision of Boutique manager; /p /li lipComply with all safety regulations and Boutique operational procedures including security; /p /li /ul p4. Product knowledge sales techniques: /p ul lipMaintain an awareness of all product knowledge information; /p /li lipMaster the Brand's sales techniques as per training received; /p /li lipAttendance to required training; /p /li /ul p5. Presentation visibility: /p ul lipMaintain boutique tidiness,



decoration and visual merchandising in line with Brand guidelines; /p /li lipReport maintenance issues to the Boutique Manager; /p /li lipRepresent the Brand by wearing the appropriate provided uniform; /p /li lipRepresent the Brand instore and at local events under the direction of Boutique Manager; /p /li /ul h3HOW WILL YOU EXPERIENCE SUCCESS WITH US? /h3 h3bEducation: /b /h3 ul lipCollege degree preferred; /p /li /ul h3bRequired Experience: /b /h3 ul lip2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment /p /li /ul h3bTechnical Skills: /b /h3 ul lipAbility to work in a fast-paced retail store environment /p /li lipComputer and internet Savvy /p /li lipMS Office experience required /p /li /ul h3bPersonal Skills/Abilities: /b /h3 ul lipFluency in Italian and English is mandatory; /p /li lipExcellent interpersonal and communication skills are required; /p /li lipConfidence in handling high-value transactions; /p /li lipStrong understanding of Customer Service needs and Customer (internal and external) priorities; /p /li lipStrong attention to detail with the ability to handle multiple tasks simultaneously and with precision; /p /li lipSelf-Starter with Team–Player approach; /p /li lipMust be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences; /p /li /ul h3bWHAT WE OFFER: /b /h3 ul lipCCNL Commercio /p /li lipSalary Range 30K – 35K€ /p /li lipCommission scheme /p /li lip8 euro per Meal Voucher per working day /p /li lipWelfare /p /li /ul /p #J-18808-Ljbffr

📌 Sales Associate (Tivoli)
🏢 Richemont Iberia
📍 Tivoli