ppDescrizione dell'offerta di lavoro /p pbIT End User Computing Engineer /b /p pWe are seeking an experienced bIT End User Computing (EUC) Engineer /b with b3–6 years of experience /b to provide onsite and remote IT support within a global IT Operations team.
/p h3Key Responsibilities /h3 ul liTroubleshoot and resolve hardware/software incidents and service requests within agreed SLAs.
/li liSupport bWindows 11 and macOS /b, laptops, desktops, peripherals, printers, scanners and mobile devices.
/li liConfigure and deploy devices using bMicrosoft Intune and JAMF /b.
/li liSupport bMicrosoft 365, Outlook, OneDrive, VPN, Defender /b and other business applications.
/li liProvide support for biOS/Android, Cisco/Polycom telephony and softphones /b.
/li liSupport meeting rooms and AV technologies including bCrestron, Logitech, Dolby and Room Wizard /b.
/li liManage IT assets, documentation, knowledgebase updates and hardware lifecycle activities.
/li liSupport new?joiner setups, employee moves,



equipment returns and vendor hardware repairs.
/li liPerform meeting?room health checks, patching, updates and antivirus maintenance.
/li liHandle escalations and communicate effectively with technical and non?technical users.
/li /ul h3Key Skills Experience /h3 ul lib3+ years /b in IT/EUC or technical IT support.
/li liStrong hands?on troubleshooting across bWindows 11 and macOS /b.
/li liExperience with bMicrosoft Intune, JAMF and Jira /b.
/li liStrong knowledge of bMicrosoft 365 / Office 365, OneDrive and VPN /b.
/li liExperience supporting remote users and managing incidents within SLAs.
/li liExcellent problem-solving, communication and documentation skills.
/li liDegree in Computer Science or equivalent relevant experience.
/li libMicrosoft certifications are a plus.
/b /li /ul /p #J-*****-Ljbffr

📌 It Euc Engineer (Padova)
🏢 Response Informatics
📍 Padova