29 ago
|
Avantor
|
Milano
ph3The Opportunity /h3 pProvide general technical and commercial support to both external as well as internal customers such as the external product specialists, account managers and internal colleagues.
Answer technical questions about products and applications.
Treatment of product-related quality complaints.
Act proactively with a view to achieving customer satisfaction and the promoting the sales cycle.
/p h3Position profile /h3 pThe Technical Product Support (TPS) is VWR's resource with expertise within the bchemicals /b product range.
The main tasks are: provide support to customers and colleagues in product related questions, as well as create quotations and participation in tender work.
The function is based in the office.
/p h3Technical Support /h3 ul liOffer ongoing sales support to customers pre-and post sales, on Chemicals product range within the VWR portfolio.
/li liPrepare technical input for quotes and give price recommendations based on product- and market knowledge.
/li liDrive and create new opportunities through interaction with technical end users.
/li liCollaborate and orchestrates the broader internal network.
/li /ul h3Main Activities /h3 ul liIncrease competitive advantage and drive customer satisfaction by building trust and developing partnership relationships.
/li liProvide value in every interaction by working together with customers, suppliers, VWR sales teams and VWR European functions to develop valuable solutions for their business.
/li liHave a broad knowledge of the VWR product range /li liHave a broad knowledge in existing campaigns /li liParticipate in in/ex-house trainings and relevant meetings /li liContact with suppliers for technical questions.
/li liParticipate in tender work, find products and answer technical requirements.
/li liPerforms other duties as assigned /li /ul h3Targets /h3 pWork with the sales- and product specialist team to help meet /exceed our company targets and strategy within assigned discipline.
/p h3Qualifications /h3 ul liHigh Diploma school or degree in science discipline /li liExperience with laboratory product /li liFluent in oral and written English - Italian mother tongue /li liKnowledge of MS Office /li /ul h3Knowledge, Ability And Skills /h3 ul liSelf driven and structured with good time management skills /li liService minded attitude towards internal and external customers /li liFlexible /li liPersistent /li liGood communication skills /li liAbility to manage high workload and stress /li liHigh problem solving /li liAbility to work in team /li /ul h3Disclaimer /h3 pThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.
/p h3Why Avantor?
/h3 pbDare to go further in your career.
/b Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
/p pbThe work we do changes people's lives for the better.
/b It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle.
It enables medical devices that help a little boy hear his mom's voice for the first time.
Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
/p pWe are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success.
At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
/p h3Pay Transparency /h3 pThe expected pre-tax pay for this position is /p ul li€31,****** - €51,****** /li /ul pActual pay may differ depending on relevant factors such as prior experience and geographic location.
/p h3EEO Statement /h3 pWe are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
/p /p #J-*****-Ljbffr
📌 Product Specialist For Chemicals (Milano)
🏢 Avantor
📍 Milano