ppTo lead our Front Office, we are looking for a warm, confident, and inspiring Reception Manager (m/f/d) who, together with the team, embodies our philosophy of genuine, personalized hospitality. /p h3Your Tasks /h3 ul liManaging all operational processes in the front office /li liOrganizing daily operations at the front desk /li liTeam leadership /li liWarmly welcoming guests upon check-in and check-out /li liGuest support and communication /li liQuality assurance and quality control /li liComplaint management /li liMonitoring the preparation and updating of various programs/lists /li liSmooth communication and collaboration with various departments /li liTraining of new employees /li /ul h3Your Profile /h3 ul liCompleted vocational training in the hospitality industry /li liSeveral years of professional experience in a comparable position in the upscale hospitality industry /li liVery good knowledge of English, Italian, and German /li liASA-J certification is a plus /li liComputer and IT skills (Microsoft Office suite)



/li liFlexibility and strong organizational skills /li liCommunication skills /li liSales talent /li liStrong guest-oriented approach /li liA professional and confident demeanor /li /ul h3What We Offer /h3 ul liAll-inclusive onboarding when you start to ensure a smooth transition /li liWork amidst the unspoiled nature of the Dolomites with a wide range of recreational activities /li liFlexible work schedules, as well as health, pension, and social insurance /li liPerformance-based compensation /li liFree employee restaurant serving breakfast, lunch, and dinner (even on days off) /li liAccommodation in employee housing if needed /liliFree parking /li liAttractive continuing education opportunities, as well as career and advancement opportunities /li liOrganization of events and group outings for employees /li liDiscounts on spa treatments, store products, and partner hotels /li liFree use of the gym /li li6-day workweek /li /ul /p #J-18808-Ljbffr

📌 Reception Manager (m/f/d) (Laion)
🏢 Sonnwies Dolomites
📍 Laion