Technical Account Specialist
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Position: Sales Technician

Function: International Technical Solutions

Job Location: Trieste

Join the INNOVA team in a young, stimulating and dynamic technological environment that offers high-quality hardware and software solutions in the field of intelligence and cybersecurity.

Why work in INNOVA...

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- Because the people who work here are creative and passionate

- Because innovation and advanced technologies are part of our DNA

- Because we recognize and reward merit

Main Responsibilities

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- Provide information and training to clients on products and their usage, ensuring timely and accurate responses to customer inquiries.

- Plan and organize training courses dedicated to customers.

- Collect information on client needs and feedback regarding products.

- Provide support in resolving technical issues related to products.

- Plan and continuously manage product updates (software, firmware, and infrastructure components).

Technical Skills and Soft Skills

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- Basic knowledge of electronics and telecommunications.

- Basic knowledge of computer networking.

- Basic knowledge of Linux operating systems, Windows operating systems, and virtualization technologies (VMware, Hyper-V, etc.).

- Basic knowledge of SQL relational database queries.

- Ability to work in a team.

- Strong communication and interpersonal skills.

- Initiative and problem-solving attitude.

- Autonomy in problem-solving, even under stress/emergency conditions.

- Discretion and confidentiality in client relations.

- Willingness to travel abroad.

Education

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- Degree in Computer Engineering, Electronics Engineering, or a technical diploma in Computer Science or Electronics.

- Excellent knowledge of the English language (written and spoken). xysqume

- Knowledge of a second foreign language is preferred (French, German, Spanish).

Prerequisites and/or Experience
Salary range

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- 30 - 35K

The search is open to candidates of any gender pursuant to L.903/77 and L.125/91.

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📌 Technical Account Specialist (Trieste)
🏢 Innova
📍 Trieste