ph3About Ingram Micro /h3 /brpIngram Micro is the bglobal leader in IT distribution and technology solutions /b, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our bbroad solutions portfolio /b, supply chain expertise, and our proprietary digital platform (bIngram Micro Xvantage /b), we provide opportunities and impact at a scale that no other company can match. Our bCisco Business Unit /b is one of the fastest-growing areas within Ingram Micro, serving as a trusted partner for innovative bNetworking, Cybersecurity, Collaboration, Cloud, and Infrastructure Solutions /b across the Italian market. /p /brh3Why join us? /h3 /brpJoining Ingram Micro means becoming part of a bglobal technology leader that values talent, invests in people, and fosters professional growth /b. We offer continuous learning opportunities, industry-recognized certifications, and international career development in a dynamic and fast-paced environment. /p /brh3Your Role /h3 /brpAs a bCustomer Success Specialist – Cisco /b, you will play a key role in driving the growth of our Cisco business by supporting and enabling partners throughout their journey with Ingram Micro and Cisco. You will work closely with cross-functional teams to develop business opportunities, strengthen partner relationships, and ensure an outstanding customer experience. /p /brh3Key Responsibilities /h3 /brul /brliIdentify, recruit, and engage new B2B partners within the Cisco ecosystem. /li /brliGenerate new business opportunities through outbound activities, marketing campaigns, digital tools, and the Ingram Micro Xvantage platform. /li /brliManage the partner lifecycle, from prospecting and qualification to onboarding and ongoing engagement. /li /brliBuild trusted relationships with partners, helping them maximize the value of Cisco solutions and programs. /li /brliCollaborate with internal stakeholders including Vendor Management, Presales, Marketing, Finance,



and Operations to execute joint growth strategies. /li /brliMonitor pipeline performance and business results, contributing to the achievement of sales and growth targets. /li /brliProvide market insights and partner feedback to support business planning, go-to-market initiatives, and continuous improvement. /li /brliPromote Cisco programs, incentives, services, and enablement activities, helping partners expand their capabilities and business potential. /li /br /ul /brh3What We're Looking For /h3 /brul /brliPrevious experience in sales, customer success, business development, account management, or customer engagement roles, preferably within the IT, technology, distribution, vendor, or system integrator environment. /li /brliExperience with Cisco technologies or channel business is an advantage, but not mandatory. /li /brliStrong motivation to build a career within the IT and technology industry. /li /brliExcellent communication, relationship-building, proactive, results-driven, and customer-centric mindset. /li /brliAbility to work collaboratively in a team-oriented and multicultural environment. /li /brliFluency in English. /li /br /ul /brh3What We Offer /h3 /brul /brliA strategic role within one of the fastest-growing business units at Ingram Micro. /li /brliThe opportunity to work closely with Cisco, one of the world’s leading technology companies. /li /brliAccess to training programs, certifications, and advanced digital tools to accelerate your professional development. /li /brliA structured onboarding and continuous learning environment. /li /brliExposure to international projects and global career opportunities. /li /brliA collaborative, inclusive, and high-performance culture where initiative, innovation,



and results are recognized and rewarded. /li /br /ul /brh3Compensation Pay Transparency /h3 /brpIngram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including bDirective (EU) 2023/970 /b and bD.Lgs. 96/2026 /b. /p /brpbSalary Range: /b The annual gross salary (RAL) for this position ranges from bEUR 30,000 to EUR 38,000 /b. /p /brpThe final compensation package will be determined based on objective criteria, including: /p /brul /brliRelevant professional experience and skills; /li /brliCertifications and technical expertise; /li /brliScope and responsibilities of the role; /li /brliInternal equity and market benchmarks. /li /br /ul /brh3Additional compensation components and benefits may include /h3 /brul /brliMeal vouchers; /li /brliWelfare and insurance programs linked to the applicable National Collective Labour Agreement; /li /brliParticipation in company incentive plans, where applicable. /li /br /ul /brpCompensation and grading will be aligned with the applicable bNational Collective Labour Agreement (CCNL Commercio) /b and are subject to periodic review based on performance and business needs. /p /brh3Equal Opportunity Statement /h3 /brpIngram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle. Employment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws. We are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation. In line with our commitment to bpay equity and transparency /b, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value. /p /p #J-18808-Ljbffr

📌 Customer Success Specialist CISCO (Milano)
🏢 Ingram Micro
📍 Milano