Company DescriptionAgriturismo La Frattina is a small, family-owned adults-only retreat near Buonconvento, in the heart of the Crete Senesi and close to the Val d’Orcia.

Set in a carefully restored historic Tuscan farmhouse, La Frattina offers four individually designed guest rooms, extensive gardens, olive groves, a saltwater swimming pool and a highly personal style of hospitality focused on comfort, authenticity, attention to detail and connection with the surrounding countryside. With only four rooms, every detail matters. Our ambition is to continue developing La Frattina towards the standards of the best small independent hospitality properties in Tuscany.

Role DescriptionWe are looking for a Housekeeping & Guest Experience Coordinator for the 2027 season, from 1 April until the end of October 2027.

This is much more than a traditional housekeeping position.

We are looking for someone who will take genuine responsibility for the condition, presentation and daily readiness of our guest rooms and accommodation areas — someone who becomes our eyes, ears and nose throughout the property. The right person notices the details before a guest does: a squeaky handle, a mark on a wall, a shower that is not draining properly, a damaged fitting, something that does not smell fresh, linen that no longer looks perfect, an amenity that needs replacing, or simply something that could be done better.

The role includes

- Daily housekeeping and preparation of guest rooms to a consistently high standard
- Final inspection of rooms before guest arrivals
- Cleaning and presentation of guest accommodation and selected common areas
- Laundry and linen management, including washing, drying, ironing,



organising and maintaining hospitality standards
- Monitoring towels, linen, amenities and housekeeping supplies
- Identifying maintenance issues and reporting them promptly
- Following through to ensure identified problems are resolved
- Organising housekeeping according to arrivals, departures and longer stays
- Monitoring the overall presentation, cleanliness and condition of the property
- Occasional friendly interaction with our international guests
- Responding to simple guest requests related to rooms and housekeeping
- Bringing ideas and suggestions for continuously improving our standards and guest experience

Who We Are Looking ForWe are looking for someone who is naturally detail-oriented, responsible and proactive.

You are someone who

- Sees what others may overlook
- Works independently and does not need to be constantly instructed
- Takes ownership of your area of responsibility
- Is highly organised and able to manage several priorities at the same time
- Has a strong sense of cleanliness, order and presentation
- Understands that small details can make a very big difference in hospitality
- Is customer-oriented, discreet, reliable and flexible
- Enjoys working in a small team where every person’s contribution matters
- Is comfortable interacting with international guests




- Ideally speaks English, Italian is a plus
- Has previous experience in high-quality hospitality, boutique hotels, agriturismi or private villas, which would be highly desirable

Most working days will begin at approximately 10:00 and continue into the afternoon, depending on occupancy, arrivals and departures. Flexibility will be required, particularly during busy periods, weekends and holidays.

We are looking for approximately one full-time seasonal position, but we are also open to discussing arrangements between 50% and 100%. The position could therefore potentially be divided between two suitable people working approximately 50% each.

More Than a WorkplaceWe are looking for someone who wants to feel genuinely part of La Frattina — someone who cares for the property with the same attention and pride they would give to a home, not simply as a workplace.

For us, this means noticing what needs attention, taking responsibility, protecting the atmosphere of the house and contributing ideas with genuine care.

We want the right person to feel trusted, valued and recognised as an important part of what La Frattina represents.

CompensationFor the right candidate, we offer highly competitive compensation, reflecting the responsibility and importance of this role, together with an end-of-season performance premio for exceptional contribution. We believe that excellent work should be recognised and rewarded, and we are looking for someone who wants to contribute, grow with us and take genuine pride in helping La Frattina reach an increasingly high standard of hospitality.

📌 Housekeeping & Guest Experience Coordinator (Buonconvento)
🏢 Agriturismo La Frattina
📍 Buonconvento