Job Category Food and Beverage & Culinary

Location Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121VIEW ON MAP

Schedule Tempo pieno

Located Remotely? Position Type Non-Management

Job Description – HOSTESS

Job Title: Hostess

Department: Food and Beverage

Reports to: Food and Beverage Director

Courteously greet and escort guests to tables and assist in seating, ensuring hotel’s standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation system. Assist in monitoring the guests’ needs and all phases of the operation.

Fluency in English

High school graduation

Restaurant service experience

Fluency in foreign languages

Knowledge of local activities and appropriate attractions for restaurant clientele

Two year experience in similar position dealing with the general public

Ability to exercise good judgment with difficult guests

Ability to maintain confidentiality of guest information and pertinent hotel data

Ability to provide clear,



pleasant telephone communication with proper grammar

Prior guest relations training

Ability to use Micros system

Restaurant service experience

Fluency in foreign language

Knowledge of local activities and appropriate attractions for restaurant clientele

Scheduled daily activities and in-house groups

Hotel extension numbers, beeper numbers carried by hotel personnel

Hours of operation of each outlet, ambiance, menu selections, price range

Features and services provided by the hotel

Maintain complete knowledge of all specials, 86’d items, liquor brands, beers and non-alcoholic selections available in the restaurant

Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant

Set up Hostess station with necessary supplies; Inspect the restaurant environment and entrance area, ensuring that all standards are

📌 HOSTESS HOTEL DI LUSSO (Milano)
🏢 Bulgari Hotels & Resorts
📍 Milano