Start date: Negotiable

Clearance: NATO Cosmic Top Secret or equivalent

Location: Villaggio degli Ulivi, Italy

Skills, Knowledge & Experience:

- At least 2 years of hands-on experience with the designing, implementing, and maintaining the core network architecture for large organizations.
- Practical experience with VTC Technologies.
- Sound practical understanding of VoIP Technologies.
- Sound practical understanding of IP addressing.
- Experience working in a ticketing or service management system (logging and tracking tasks, e.g. ITSM).
- Familiarity with working in structured environments (following procedures, processes, checklists, and instructions).
- Basic understanding of IT security practices (e.g., password handling, access control,



safe use of devices).

Desirable Qualifications

- Experience in NATO or NCIA environments.
- Knowledge of ITIL practices.
- Proven experience in end-user IT support (desktops, laptops, peripherals) in an enterprise or operational environment.
- Good working knowledge of Windows operating systems (installation, configuration, troubleshooting), basic networking (IP addressing, connectivity checks, Wi-Fi/LAN issues), standard office software and common enterprise tools.

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