The primary purpose of this position is to perform as the senior administrative support assistant in connection with the care and treatment given to patients in wards, clinics, or other such departments of a medical facility.
SPECIALIZED EXPERIENCE
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-4, or equivalent in other pay systems. Examples of specialized experience includes knowledge of a standardized body or rules, procedures, and operations such as available medical facility services, medical terminology used in the facility and the procedures of each unit serviced to give instructions to patients, determine eligibility of patients for care, schedule appointments, rearrange appointments to accommodate emergency situations, refer patients to other units or facilities as needed, and resolve patient complaints and other scheduling problems; knowledge of the spelling and meaning of commonly used medical terminology of the facility to enter patient information into records, give instructions to patients for diagnostic procedures,



report test results to patients; and relay information to members of the immediate staff and other services of the facility.
EDUCATION
Successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
NOTE: You must submit a copy of transcripts.
COMBINATION OF EXPERIENCE AND EDUCATION
A combination of specialized experience and education as described above, that when combined, equals at least 100 percent of required total.
NOTE: You must submit a copy of transcripts.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS
Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS

📌 Medical Support Assistant (Aviano)
🏢 U.S. Air Forces, Europe
📍 Aviano