Technical Service Specialist (Roma)

Technical Service Specialist (Roma)

31 ago
|
Abbott Laboratories
|
Roma

31 ago

Abbott Laboratories

Roma

Technical Service Specialist
È pronto/a a candidarsi? Si assicuri di aver compreso tutte le responsabilità e i compiti associati a questo ruolo prima di procedere.
- Campania
- ApprendistatoCandidatar-selocations: Italy
- Rome: Italy
- Campania
- Salerno: Italy
- Campania
- Naplestime type: Tempo Integralposted on: Publicado hojejob requisition id: 31157522Descritivo de CargoAt Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions.

We are looking for a
Technical Service Specialist
to join our Technical Service team and support our customers with high-quality, reliable technical service.###
Primary Objective
The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line (Level 1) service, and supporting instrument installations and deinstallations.###
Key Responsibilities
* Provide
first-line technical service
to Abbott Ambassadors (service interventions requiring less than 4 hours of labor)




- Schedule and perform planned maintenance (PM) activities
- Execute hardware and software upgrades (Technical Service Bulletins – TSBs)
- Support instrument installations and deinstallations * Contribute to achieving customer satisfaction (NPS) , service KPIs, and the district's economic growth and profitability### Education * Bachelor's / Engineering degree in medical, electrical, mechanical engineering or medical technology preferred or equivalent experience required
- Excellent communication and problem-solving skills
- Strong experience using analytical tools and technical software ### ### Impact of the Role This position plays a key role in ensuring instrument reliability, service quality, and customer satisfaction through effective maintenance, upgrades, and technical support activities.### Abbott is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all employe

📌 Technical Service Specialist (Roma)
🏢 Abbott Laboratories
📍 Roma

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