Location: Casale Monferrato, Italy

Lead Quality in a Plant That Serves Global Brands

At Epta Group, quality is more than compliance - it's a key driver of customer
satisfaction, operational excellence, and business growth.

We're looking for a Plant Quality Manager to lead the Quality function at our
Casale Monferrato manufacturing plant, a site of approximately 500 employees
that produces plug-in refrigerated cabinets, commercial refrigeration solutions,
and vending equipment for leading Food & Beverage brands and major retailers
worldwide.

This is an exciting moment to join us. The plant is undergoing a significant
transformation, with a new production layout and new machinery being introduced,
creating an opportunity for a quality leader to drive continuous improvement and
help shape the future of manufacturing excellence.

Your Impact

As Plant Quality Manager, you will be the voice of the customer within the
factory and the reference point for all quality-related activities across the
site.

You will:





* Lead and develop a team of 10 quality professionals covering incoming goods
inspection, production quality, laboratory testing, and customer claims
management

* Ensure compliance with the Quality Management System, ISO standards, and
certification requirements

* Drive improvements in quality KPIs, customer satisfaction, and supplier
performance

* Lead root cause analysis and corrective action activities using methodologies
such as 8D, 5 Why, PDCA, and CAPA

* Manage customer complaints and collaborate closely with customers, suppliers,
and HQ

* Plan and lead internal and external audits

* Define quality standards, controls, and risk mitigation strategies

* Manage the quality budget and monitor quality-related costs

* Support process optimization, operational excellence, and manufacturing
innovation initiatives

What We're Looking For

* At least 7 years of experience in a Quality Management leadership role within
a manufacturing environment

* Previou

📌 Plant Quality Manager (Casale Monferrato)
🏢 Epta
📍 Casale Monferrato