pbAbout Us /b /ppAt Electrip, we are shaping the future of sustainable mobility by building and operating state-of-the-art electric vehicle charging networks across Europe. Driven by innovation and a passion for clean energy, we combine smart digital solutions with high-power infrastructure to power the transition toward a greener tomorrow. /ppTo support our fast-growing team, we are looking for a motivated intern ready to jumpstart their career and help us power the transition toward a greener tomorrow. /ppbr/ppbThe Role /b /ppWe are looking for a junior resource to join the bCustomer Engagement Management team, /b reporting to the Customer Engagement Management Executive of the West Hub. /ppThe role oversees badministrative activities related to the active and passive billing cycle and supports the team on operational tasks with direct customer contact. /b /ppThis is a cross-functional role with scope extended to the three Hub countries: the resource will be primarily based in Italy but will operate in constant interaction with colleagues in Croatia and Greece and with corporate functions. /ppbr/ppbKey Responsibilities /b /ppbActive Billing /b /pulliVerification of the correct issuance of B2C and B2B invoices, with consistency checks against contracts, applied tariffs, and charging sessions. /liliVerification of invoices related to roaming partners. /liliManagement of billing requests addressed to landlords, with oversight of timelines and responses. /liliPreparation of credit notes and adjustments to support the resolution of identified anomalies.



/li /ulpbPassive Billing /b /pulliEntry of relevant invoices into the system, with verification of supporting documentation. /liliConsistency checks against contracts, purchase orders, and agreed conditions. /liliIdentification and management of discrepancies, with follow-up with internal stakeholders and suppliers. /liliMonitoring of approval workflows and the progress status of ongoing cases. /liliCollaboration with the Finance and Treasury teams in support of monitoring and reconciliation activities. /li /ulpbOperational Support /b /pulliManagement of charging card and wallbox orders requested by customers, from request collection through to delivery confirmation. /liliCoordination with the Logistics team and external suppliers to verify availability, track shipment progress, and resolve critical issues. /liliCustomer updates on order status and oversight of related administrative documentation. /li /ulpbInvolvement in Optimization Projects /b /pulliSupport for the mapping and standardization of administrative procedures across Hub countries. /liliIdentification and reporting of repetitive activities that may be suitable for centralization or automation.



/li /ulpbr/ppbRequirements /b /pullibEducation: /bDiploma in accounting or equivalent qualification. /lilibExperience: /b0–2 years in administration, active/passive billing cycle, back office, or customer operations. Previous curricular internships are also taken into consideration. /lilibLanguages: /bItalian, bfluent English /b. /li /ulpbTechnical Skills: /b /pulliBilling fundamentals: VAT, invoice numbering, credit notes, payment terms. /liliProficient use of Excel. /lilibSoft Skills: /b /liliPrecision and methodical approach /lilicuriosity, proactive and solution-oriented attitude /liliinterest in the energy and electric mobility sector will be a plus /li /ulpbr/ppbWhat we offer: /b /pullib6-month paid internship with a strong view toward long-term growth and a future together /b /lilib€10 daily meal vouchers (Buoni pasto) /b /lilibHybrid work: 2 days per week /b /lilibFree coffee and water in the office /b /lilibGreat location, easily accessible by public transport and car /b /lilibFriendly, welcoming team and great company culture /b /lilibOpen to curriculum and extracurricular contract /b /li /ulpbr/ppbr/ppbr/ppbr/ppbr/ppbr/ppbAs a candidate, all communication between you and our company is protected according to GDPR. You can click on the link " for details. /b /ppbr/ppbOur company supports Gender Equality. Our company does not make any discrimination based on reasons such as gender, religion, language, race, ethnicity in all processes starting from recruitment. /b /p

📌 Customer Engagement Intern (Milano)
🏢 Electrip Italy
📍 Milano