ph3Responsibilities /h3 ul liMaintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals.
/li liProactively build and nurture long-term multi-stakeholder relationships.
/li liMaximise feature and product alignment to deliver best value to clients.
/li liMonitor, forecast, build and report on your pipeline within company CRM.
/li liPresent, negotiate and structure complex pricing models to designated accounts.
/li liFollow account management processes, providing relevant feedback to management.
/li liAct as a voice of the customer and collaborate cross-functionally to enhance user experience.
/li liConsistently achieve and exceed company targets.
/li /ul h3Requirements /h3 ul liA degree in business administration, finance, or a related field (and/or relevant professional experience).




/li liA minimum of 2 years' experience in Sales and/or Account Management, ideally in the FinTech or financial services sector.
/li liExcellent written and verbal English and Italian; other languages are a plus.
/li liAnalytical mindset.
/li liProficiency in CRM systems (preferably Salesforce and Aircall).
/li liHigh level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment.
/li liKYB, AML, and risk mitigation knowledge is a plus.
/li liUnderstanding of the specifications of your designed market is a plus.
/li liProficiency in AI tools is a plus.
/li /ul /p #J-*****-Ljbffr

📌 Key Account Manager, Italian-Speaking (Milano)
🏢 Jobtailor
📍 Milano