MET Groupis an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.
Si ricordi di controllare il suo CV prima di candidarsi.
Inoltre, si assicuri di leggere tutti i requisiti relativi a questo ruolo.
METGroupis present in 30 national gas markets and 39 international trading hubs.
The Group has a significant end-consumer presence in Croatia, Italy, Hungary, Romania, Slovakia, and Spain.
METGrouphas ****+ permanent staff.
The company is owned 90% by MET employees and 10% by Keppel Infrastructure, a wholly owned subsidiary of Keppel Corporation*.
MET Energia Italiais the Italian subsidiary or MET Group, an integrated European energy company, headquartered in Switzerland and active in 16 EU countries, with activities in natural gas, power and renewables, focused on multi-commodity trading and sales, as well as renewables and Energy Efficiency Solutions.
After its start up in ****, MET Energia Italia has now reached a position among the top 20 energy players in the country.
MET Energia Italia's mission is to become a leading market player by implementing innovation in the Italian energy market.
We are a boutique of energy professionals who, thanks to our expertise and hard work, have been able to establish a competitive and highly optimized business in a few years.
We are determined to take our success story even further, so we strive to attract highly talented people that are ready to give their best every day and that are eager to continuously develop their skills by taking on big challenges.
As we continue to evolve our client portfolio and expand,



MET Energia Italia is now looking for a talented Customer Value Manager, who will be contributing to the growth of the company in the Italian market.
You will play a key role in developing and managing initiatives aimed at maximizing the value of customers acquired by MET Energia Italia within the Household segment, across both digital and agent-based sales channels.
In this role, you will contribute to our daily operations through:
Define the key requirements and overall strategy to establish a strong and valuable relationship with customers following the successful completion of the sales process (from welcome communications to cross-selling and broader customer monetization initiatives) and manage related development projects to ensure effective and timely execution
Oversee daily operations aimed at enhancing customer value, reducing churn, and increasing long-term revenues, ensuring full alignment with SME and Household Sales, Operations, and Back-Office teams
Develop and implement an analytical framework to support data-driven decision-making and identify the most effective strategies to maximize customer value
Support the CEO, CFO, Head of SME Sales, and Digital Sales Manager of MET Energia Italia in shaping the Digital Sales strategy within the broader company strategy,



contributing to the definition of short- and long-term targets and ensuring the availability of necessary resources
Be active and ready to take on new challenges in other areas of MET should this become your desire
Minimum 3 years in similar roles in other Energy (power and/or gas) companies
Entrepreneurial, dynamic, and results-oriented mindset, with a strong drive to go the extra mile and a continuous improvement approach
Ability to thrive in a high-profile, fast-paced, and demanding environment focused on continuous value creation
Strong analytical and problem-solving skills, with a proven data-driven approach to decision-making
Experience working with CRM systems and analytics tools, with the ability to interpret customer data and performance metrics to guide decisions and maximize customer value
Strong business acumen and strategic thinking capabilities
Fluent in Italian and English
Proficiency in MS Office, with advanced Excel skills
Permanent employment contract
The position is aligned with Level 2 of the CCNL Commercio.
xysqume Final remuneration will be determined based on objective and gender-neutral criteria, including experience, skills, and qualifications.
The opportunity to make a tangible impact on company performance and growth
A dynamic, innovative, and fast-growing environment that values new ideas and encourages individual contribution
An open and informal culture, with a high level of trust and autonomy
Exposure to an international environment, with opportunities to collaborate and share knowledge with colleagues across MET Group, particularly the Swiss headquarters
#J-*****-Ljbffr

📌 Customer Value Manager (Bardi)
🏢 MET Group
📍 Bardi