Speak Slovenian or Croatian? Build Your International Career in Sofia Customer Support Advisor | On-site Your language skills can open the door to an international career. We are looking for Slovenian- and Croatian-speaking professionals who want to work in a structured, people-focused role within a global lifestyle brand.
Based on-site in Sofia, you will support adult customers across multiple channels, delivering clear, compliant, and high-quality service in a fast‐evolving environment. This role goes beyond answering questions — you will become a trusted point of contact, guiding customers through products, services, and digital tools while maintaining the highest service and compliance standards.
Role Overview * Location: Sofia, Bulgaria (on-site) * Languages required: Slovenian or Croatian (C2 / native) * Employment type: Full-time * Working hours: Rotational shifts (no night shifts included) What You Will Be Responsible For * Supporting customers via phone, chat, and email * Assisting with orders, account questions, product setup,



and troubleshooting * Ensuring age verification and regulatory compliance in every interaction * Providing accurate, calm, and professional guidance * Recording interactions and following internal quality processes * Collaborating with internal teams when escalation is required What You Will Receive * Attractive salary package with 14 annual salaries * Private health insurance and additional benefits * Paid training and a well‐structured onboarding program * A modern office environment in Sofia * A truly multicultural team and supportive leadership * Long‐term career development opportunities within customer experience and operations Who We Are Looking For * Native or near‐native Slovenian or Croatian speaker * Customer‐oriented mindset with strong problem‐solving abilities * Comfortable working with digital platforms and electronic devices * Detail‐oriented, reliable, and professional approach Why Sofia?
Sofia offers a growing inter

📌 Speak Slovenian or Croatian- Build Your International Career in Sofia (Italia)
🏢 Velenosi & Meredith Consulting
📍 Italia