To lead our Front Office, we are looking for a warm, confident, and inspiring Reception Manager (m/f/d) who, together with the team, embodies our philosophy of genuine, personalized hospitality. Your Tasks * Managing all operational processes in the front office * Organizing daily operations at the front desk * Team leadership * Warmly welcoming guests upon check-in and check-out * Guest support and communication * Quality assurance and quality control * Complaint management * Monitoring the preparation and updating of various programs/lists * Smooth communication and collaboration with various departments * Training of new employees Your Profile * Completed vocational training in the hospitality industry * Several years of professional experience in a comparable position in the upscale hospitality industry * Very good knowledge of English, Italian, and German * ASA-J certification is a plus * Computer and IT skills (Microsoft Office suite)



* Flexibility and strong organizational skills * Communication skills * Sales talent * Strong guest-oriented approach * A professional and confident demeanor What We Offer * All-inclusive onboarding when you start to ensure a smooth transition * Work amidst the unspoiled nature of the Dolomites with a wide range of recreational activities * Flexible work schedules, as well as health, pension, and social insurance * Performance-based compensation * Free employee restaurant serving breakfast, lunch, and dinner (even on days off) * Accommodation in employee housing if needed * Free parking * Attractive continuing education opportunities, as well as career and advancement opportunities * Organization of events and group outings for employees * Discounts on spa treatments, store products, and partner hotels * Free use of the gym * 6-day workweek

📌 Reception Manager (Italia)
🏢 Sonnwies Dolomites
📍 Italia