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The Process Automation Specialist is responsible for analyzing, designing, and implementing automation solutions aimed at improving efficiency, reducing operational costs, and enhancing process quality across the organization. This role focuses on identifying automation opportunities, leveraging technologies such as RPA (Robotic Process Automation), workflow platforms, and AI-driven tools, and ensuring the scalability and sustainability of automated processes.
The Process Automation Specialist works for VW Bank (own company) as well as on behalf of VW Leasing, based on dedicated outsourcing agreements.
Role and duty – core business
Design, build, test and implement automation workflows using UiPath Studio, Orchestrator, other UiPath components and Power Platform tools
Formalize technical and functional analysis in compliance with the automation standards and related best practices
Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
Develop reusable automation components and ensure adherence to automation best practices
Deploy, monitor, and maintain RPA bots in UiPath Orchestrator
Manage tickets opened by business users related to existing automations
Troubleshoot, debug, and resolve issues in existing automations
Take care of existing automations deploying a continuous improvement approach
Ensure compliance with security and governance standards in all automation activities
Support continuous improvement by identifying new automation opportunities
Evaluate and monitor the technical capacity of the RPA infrastructure in order to grant a state of the art functionality
Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
Ensure proper governance, security, and adherence to internal policies in all automation implementations




Develop and maintain business and technical dashboards aimed at monitoring purposes
Stay updated on industry trends and best practices in business process management
Competences
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Proven hands?on experience as an RPA Developer with UiPath Studio (1 - 2 years)
Proven knowledge of other UiPath components (Orchestrator, Robot, Insights, AI)
Proven knowledge of Power Platform suite, in particular Power Automate, Power Apps and Power BI
UiPath certifications (e.g., UiPath Certified Professional Automation Developer Professional, UiPath Certified Professional Specialized AI Professional) strongly preferred
Proficiency in programming/scripting languages such as C#, .NET, Python, VB.NET, SQL
Strong understanding of process analysis, workflow design, and automation best practices
Excellent analytical, problem?solving, and communication skills
Ability to work collaboratively in a fast?paced and agile environment
Full proficiency of English in both written and oral form
Advanced knowledge of Microsoft Excel and PowerPoint
Advanced SAS Knowledge is a plus
Ability to work independently and collaboratively in a team environment
Ability to plan work
Personal flairs
Passion for technology and innovation
Open mind and curious
Analytical, detailed oriented and organized
Commitment to high standard quality
Stress management
Excellent communication and interpersonal skills
Highly motivated and proactive approach to problem solving
Job ID: *****
Company: VOLKSWAGEN BANK GMBH
Location: Milan, Milan, IT
Department: IT and Digitalization
Working Model: Full-time
Contract Type: Assignee
Remote Working: By agreement
Posting Date: Aug 28, ****
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📌 Process Automation Specialist Jr (Milano)
🏢 Volkswagen Group Services
📍 Milano