pbJob Title: /b Service Technician /ppbr/ppbLocation: /b Livorno, Italy /ppbr/ppbAbout the Role: /b /ppWe are looking for a hands-on and technically proficient Service Technician to ensure the highest standards of installation, commissioning, and after-sales support for our earthmoving machinery products.
This role is critical for maintaining customer satisfaction and operational excellence across the region.
/ppbr/ppbKey Responsibilities: /b /pulliOversee on-site installation, commissioning, technical training, and after-sales service support for earthmoving machinery products.
/liliCoordinate local service partners or technical teams to guarantee delivery quality and adherence to timelines.
/liliTroubleshoot customer problems on-site and provide effective technical solutions.
/liliGather user feedback to contribute to product experience optimization.




/liliCollaborate closely with the sales team to enhance customer satisfaction and drive repeat business.
/li /ulpbr/ppbRequirements: /b /pulliMinimum 3 years of hands-on experience in earthmoving machinery products service delivery, technical support, or field service roles.
/liliIn-depth familiarity with earthmoving machinery product mechanics, operational procedures, and common fault resolution.
/liliProfessional proficiency in English for seamless collaboration with technical teams.
/liliAn educational or professional background in fields like mechanical maintenance, mechatronics, or engineering services is preferred.
/liliAbility and willingness to undertake travels, with strong problem-solving skills in field settings.
/li /ulpbr/p

📌 Service Technician (Italia)
🏢 XCMG Group
📍 Italia