31 ago
|
Minor Hotels Europe And Americas
|
Lazio
31 ago
Minor Hotels Europe And Americas
Lazio
ppAs bChef De Rang /byou will be responsible for taking orders and delivering food and beverages to our customers providingan excellent overall guest experience.
/p h3What will be your mission?
/h3 pAs bChef De Rang /byou will be responsible for taking orders and delivering food and beverages to our customers providingan excellent overall guest experience.
/p h3What will you do?
/h3 ul liProvide excellent customer service that promote satisfaction.
/li liWelcome and acknowledge all guests according to company standards.
/li liMaintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).
/li liDemonstrate an excellent knowledge of frequent guests, paying attention to their preferences.
/li liBe aware and offer the different products and services available at the hotel's restaurant.
/li liReview daily specials and changes on the menu with the correspondent FB team.
/li liHandle restaurant reservations.
/li liEffectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.
/li liCarry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.
/li liFulfill processes and procedures related to product set ups, quality and service according to brand standards.
/li liDeliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.
/li liIdentify opportunities to increase the FB Department income by Upselling.
/li liEnsure that all FB outlet are clean,
neat and tidy and ready to accept guests.
/li liFollow all relevant health department rules/regulations and all customer service guidelines.
/li /ul h3What are we looking for?
/h3 ul liPrevious experience developing similar functions in other hotel chains, or related industries will be highly valuable.
/li liVocational training on hospitality/FB.
/li liFluency in local language and knowledge of English is highly valuable.
/li liWorking knowledge of various computer software programs (Microsoft Office, POS, etc).
/li liCustomer service focus.
/li liActive listening and effective communication skills.
/li liFocus on detail.
/li liSales oriented.Ability to work on your own and as part of a team.
/li /ul h3Why choose us?
/h3 pAt bMinor Hotels Europe Americas /b we are committed to shaping exciting careers worldwide and cross-cultural experiences.
Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: /p ul liWorldwide experience – diversity of 150 different nationalities.
/li liCareer development opportunities full of national and international challenges.
/li liWide range of training programmes to enhance your skills.
/li liWellbeing initiatives, including flexible working conditions.
/li liTeam member recognition programmes, including Memorable Dates.
/li liAbility to make a difference through our sustainability programme and volunteering initiatives.
/li liTeam member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
/li /ul /p #J-*****-Ljbffr
📌 Chef De Rang - Ineo Restaurant - Anantara Palazzo Naiadi Rome Hotel (Lazio)
🏢 Minor Hotels Europe And Americas
📍 Lazio