ppAt bAlfaDocs /b, we're on a mission to transform healthcare.
Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships.
With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.
/p pWe take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone's contributions are valued.
We're driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.
/p h3About the role /h3 pAs Team Leader Admin, you will lead AlfaDocs' Administration team (4 people) and own the smooth running of our administrative, finance-support, and office operations in the Milan office.
Beyond hands-on execution, you set priorities, safeguard quality and compliance, and act as the reference point for your team and for cross-functional stakeholders.
This role is for someone who combines solid operational expertise with the ability to coordinate people and continuously improve processes.
/p h3Activitiesbr/ /h3 pbTeam Leadership /b /p ul liTeam coordination: Leading, coordinating, and supporting a team of 4, distributing workload and setting clear priorities.
/li liPoint of reference: Acting as the main escalation point for the team on administrative, finance, and office matters.
/li liProcess ownership: Defining, documenting, and continuously improving administrative procedures and internal workflows.
/li liQuality deadlines: Monitoring service levels, deadlines, and quality standards to ensure accuracy and consistency across the team's output.
/li liPeople development:



Supporting the growth of team members and fostering a "win as a team" culture.
/li /ul pbAdministration Tasks /b /p ul liInvoicing: Overseeing the timely and accurate creation of client invoices and ensuring their distribution.
/li liBalancing: Ensuring all financial records are in order and reconciled on a regular basis.
/li liBanking: Managing daily banking activities, including transactions and deposits.
/li liCash Collection: Overseeing the collection of outstanding payments and ensuring timely follow-ups with clients.
/li liFinancial Reporting: Preparing monthly reports to provide insight into the financial health of the company.
/li /ul pbOffice Management Tasks /b /p ul liEmployees' Travel Management: Organizing and coordinating travel arrangements, ensuring cost-effectiveness and adherence to company policies.
/li liInventory Management: Managing office supplies and inventory, including ordering and maintaining sufficient stock levels.
/li liAccounts Set-Up for New Employees: Coordinating the setup of accounts and IT resources for new hires for a smooth onboarding.
/li liOffboarding: Managing the offboarding process, ensuring all necessary steps are followed.
/li liMilan Office Management: Overseeing the day-to-day operations of the Milan office, including food, beverage, maintenance, and rent management.
/li liEvent Management:



Organizing and managing internal office events, ensuring smooth execution within budget.
/li /ul ul li5–7 years of experience in administration and finance/accounting /li liProven experience in managing a team and/or mentoring junior team members /li liSolid knowledge of accounting principles and familiarity with financial software or tools (e.g., Fatture Web, Sportello Cloud) /li liExcellent organizational and time-management skills, with a proven ability to prioritize and manage multiple workstreams /li liFamiliarity with Google Drive, Slack, Gmail /li liFluent Italian English (at least C1) /li liGerman-speaking skills are a plus /li /ul h3bAdministrative Info: /b /h3 ul libContract /b: unlimited term contract (1°livello CCNL Commercio) /li libSalary range /b: 38K-42K /li libLocation: Milan /b, Italy (Via Eritrea n.
(Palazzo Tecniche Nuove) /li libOffice Model: /bHybrid Mode 3 days in the office, 2 days remote /li libWorking hours /b: Monday - Friday | 09:*******:00 | 1-hour lunch break /li libTrial Period /b: 6 months /li libEquipment /b: laptop, headphones, keyboard, mouse, smartphone with unlimited data, and a dedicated office monitor /li libStart Date /b:Starting September/October **** /li /ul ul liWelfare with Coverflex (600€ a year) /li /ul ul liBonus for paid English or German language courses.
/li liTraining courses, books, workshops, and team-building activities for personal and professional growth.
/li liPartnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
/li liRegular company reunions (yearly meetups, Christmas dinner) /li liSnacks and fruit always available in the office /li /ul /p #J-*****-Ljbffr

📌 Team Leader Admin (Milano)
🏢 AlfaDocs.com
📍 Milano