A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague‐centric approach, where our contribution and behaviours as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Position: Senior Client Advisor - Montenapoleone As a Senior Client Advisor, you will act as a true brand ambassador, delivering an exceptional luxury experience while driving outstanding commercial performance. This role requires a highly accomplished sales professional with a proven track record in luxury retail, a deep understanding of client development, and a strong ability to build long‐term relationships with local and international clientele.

You will be responsible for consistently exceeding sales objectives, mastering all key performance indicators, and cultivating a high‐value client portfolio through personalized engagement strategies, private appointments, and proactive client outreach. In addition, you will play a key role in supporting boutique management by sharing best practices and contributing to the development of less experienced team members. Key Responsibilities Sales Excellence & Business Performance

- Consistently achieve and exceed individual sales targets while contributing to the overall boutique performance.
- Demonstrate expert knowledge of all retail KPIs, including sales productivity, average transaction value, units per transaction, conversion rate, cross‐selling, and client retention metrics.
- Proactively identify and maximize every sales opportunity, leveraging both appointment‐based selling and walk‐in traffic.




- Drive business growth through a strategic and entrepreneurial approach to client acquisition and development.
- Maintain a strong commercial mindset, constantly seeking opportunities to elevate sales performance and client engagement. Client Development & Clienteling
- Build, manage, and continuously develop a substantial portfolio of high‐potential and high‐value clients.
- Establish long‐term relationships through personalized and proactive clienteling activities.
- Organize and conduct regular private appointments, VIP experiences, and exclusive selling sessions tailored to individual client needs.
- Utilize all available CRM tools to monitor client activity, identify business opportunities, and execute targeted outreach initiatives.
- Deliver highly personalized experiences that reflect the Maison's standards of excellence and reinforce client loyalty.
- Follow up consistently with clients to drive repeat purchases and strengthen long‐term engagement. Client

Experience
- Deliver an elevated and memorable luxury experience throughout every stage of the client journey.
- Act as a trusted style advisor by providing expert product knowledge and personalized recommendations.
- Anticipate client needs and create bespoke solutions that exceed expectations.
- Ensure impeccable boutique standards while maintaining a client‐first mindset at all times. Team Contribution & Leadership Support




- Act as a role model within the boutique, embodying the values, service standards, and sales excellence of the Maison.
- Support the Boutique Management team by sharing expertise, best practices, and commercial insights.
- Mentor and guide junior Client Advisors, contributing to their development through coaching and on‐the‐job support.
- Collaborate with colleagues to create a high‐performing and results‐driven team environment.
- Encourage a culture of client‐centricity, accountability, and continuous improvement across the boutique. Profile
- Significant experience in luxury retail sales, ideally within an international luxury fashion or lifestyle brand.
- Proven track record of consistently exceeding sales targets and delivering exceptional commercial results.
- Strong understanding and management of retail KPIs and performance drivers.
- Established client portfolio with demonstrated success in client acquisition, retention, and development.
- Exceptional relationship‐building, communication, and influencing skills.
- Passion for luxury, fashion, and delivering world‐class client experiences.
- Highly proactive, entrepreneurial, and results‐oriented mindset.
- Ability to thrive in a fast‐paced and demanding luxury retail environment.
- Strong team spirit and willingness to support the growth and development of colleagues.
- Fluent in English; additional languages are considered a strong asset. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

📌 Senior Client Advisor - Montenapoleone (Turbigo)
🏢 Valentino
📍 Turbigo