To lead our Front Office, we are looking for a warm, confident, and inspiring Reception Manager (m/f/d) who, together with the team, embodies our philosophy of genuine, personalized hospitality. Your Tasks Managing all operational processes in the front office Organizing daily operations at the front desk Team leadership Warmly welcoming guests upon check-in and check-out Guest support and communication Quality assurance and quality control Complaint management Monitoring the preparation and updating of various programs/lists Smooth communication and collaboration with various departments Training of new employees Your Profile Completed vocational training in the hospitality industry Several years of professional experience in a comparable position in the upscale hospitality industry Very good knowledge of English, Italian, and German ASA-J certification is a plus Computer and IT skills (Microsoft Office suite)



Flexibility and strong organizational skills Communication skills Sales talent Strong guest-oriented approach A professional and confident demeanor What We Offer All-inclusive onboarding when you start to ensure a smooth transition Work amidst the unspoiled nature of the Dolomites with a wide range of recreational activities Flexible work schedules, as well as health, pension, and social insurance Performance-based compensation Free employee restaurant serving breakfast, lunch, and dinner (even on days off) Accommodation in employee housing if needed Free parking Attractive continuing education opportunities, as well as career and advancement opportunities Organization of events and group outings for employees Discounts on spa treatments, store products, and partner hotels Free use of the gym 6-day workweek

📌 Reception Manager (m/f/d) (Laion)
🏢 Sonnwies Dolomites
📍 Laion