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Primary Purpose of the Position: Manages the operational support and delivery of IT technology services team. Accountable for metrics/performance/accomplishments of that service delivery team. Assumes a key leadership role in executing tactically on strategic objectives set at a global level. Manages the planning and implementation of technology and applications. Responsible for the performance of the department’s IT function. Manages the overall resources including timelines, department budget, compliance, risk management and solution implementation of IT investments within scope.
Works with cross department leads to deliver corporate and division commitments.
Essential Responsible Areas:
- Works closely with other IT teams to understand priorities, scope, and staffing needs for operational support, business as usual, and project driven initiatives.
- Participates in overall planning with IT and the business to support IT and business defined goals and objectives.
- Responsible for managing and tracking department’s IT budget. Also responsible for interfacing to the Corporate ITS budget process.
- Acts to assure integrity of corporate data, proprietary information, records, reports, work orders, and related intellectual property through information security and access management.
- Responsible for managing a large team (up to 15 people).
- Utilizes industry trends to improve organizational effectiveness; implements best practices, quality control, risk management for process and organizational improvemen
📌 South America IT Lead (Italia)
🏢 Ball
📍 Italia