Retail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping.We are looking for an experienced CRM Specialist to join our Digital Business Team.About the roleContribute to the operational management of loyalty programs of each different brandDeliver CRM activities in order to encourage customer retention and loyaltyDevelop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing teamMonitor CRM and loyalty KPISManaging customer database quality, integrity and enrichmentPartner with the store operations and digital teams to optimize CRM actionsTraining for store teams of the CRM projectsCRM initiatives and loyalty program of Stefanel and other brands of OVS Group collaborating with the other CRM team members.What We're Looking ForUniversity background in Economics, Marketing, StatisticsAt least 3 years of experience with a solid focus on CRMProven experience within the Salesforce ecosystemStrong analytical mindsetSolid project management skillsDigital and innovation-oriented mindsetExpertise in CRM and Retail reportingExcellent communication and presentation skillsTeam player,



able to perform in a fast-paced environmentFluency in English (both written and spoken) is essentialWhy Join UsIn OVS Group you will find a structured company, a dynamic and strongly results-oriented environment. We are innovating tradition, with a strong investment in new technologies, to offer customers and employees an increasingly omnichannel and digital experience, without neglecting attention to the environment, the future and sustainability.The opportunity is full time, with annual salary range between 35.000 euro - 40.000 euro.Additional benefits in joining usWellbeing & Parenting: Programs dedicated to physical and mental wellbeing and parenting supportWellness area with free courses such as yoga, pilates, and functional trainingLearning & Development: Technical-specialist and managerial training programs and opportunities for continuous skill developmentCompany Cafeteria25% discount on all our brandsAccess to exclusive employee perks across the group (travel, electronics, and more)Flexible start times and lavoro da remoto optionsMedical consultation and 8 additional hours of paid leave annually for medical appointmentsHealth insurance included once a permanent contract is securedWEAR YOUR CHANCEWe are your chance!#J-18808-Ljbffr

📌 Crm Specialist (Venezia)
🏢 Ovs S. P. A
📍 Venezia