MEDECINS SANS FRONTIERES UK

Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.

MSF has around 67,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.

At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff.

MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.

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Are you organised, analytical and motivated by making systems and processes work better for people? MSF UK is looking for an Association Membership and Systems Officer to support a 12-month programme of improvements to the way we manage Association membership data, processes and systems. Working with colleagues across the Association Team, Governance, HR, IT and Data Protection, you will gather feedback, document needs, improve data quality, support reporting and help implement practical changes that strengthen association engagement.

Hours: 37.5 hours per week, Mon-Fri

Duration: Fixed Term Contract, 12 months

Location:



London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £36,437.07- £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose

The primary role of the Association Membership and Systems Officer is to coordinate and implement a programme of work to improve the recruitment, onboarding, and member management processes of current and prospective MSF UK Association members. Working under the strategic direction of the Head of Governance and Association and the Association Team Lead, this role will help strengthen the processes, data and systems that support MSFers to join, participate and remain connected to the MSF UK Association.

Knowledge and Skills

- Proven experience and understanding of improving processes and data quality, analytics and reporting.
- Experience working with an MSF Association or another membership-based or volunteer-led organisation.
- Excellent level of numeracy combined with accuracy and attention to detail in the area of data and process analysis.
- Significant experience of coordinating a project or programme of work involving several stakeholders.
- Experience producing reports, analysis or data visualisation using Excel, Power BI and comparable tools.
- Knowledge of relevant data protection legislation.
- A systematic and organised approach with a proven ability to follow things through and meet regular deadlines.
- Proficient interpersonal, influencing and negotiating skills, including the ability to manage and build relationships with colleagues outside MSF UK and external suppliers.
- Self-motivated, flexible and able to work without close supervision.
- Flexibility to take on other related tasks combined with willingness to learn.
- Fluency in written and spoken English.
- High technical proficiency in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Incomplete applications will not be considered.





We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

Application checklist

Please check that you have included the following in your application:

An up-to-date CV

Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role

Recruitment timetable:

- Closing date for applications: Tuesday 15 September 2026, 12 noon GMT
- First round interviews: 1 October 2026
- Projected Start Date: 1 December 2026

Accessibility

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know by contacting [email protected].

Examples of adjustments we can make:

- offering you an alternative if you are unable to use our online application system
- providing necessary information, such as the job description or assessment materials, in an alternate format
- allowing you to have someone with you during an interview for example, a Sign Language interpreter.

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.

For questions, issues or further information, please contact [email protected].

📌 Association Membership and Systems Officer - 12 month Fixed Term (Italia)
🏢 MSF UK
📍 Italia