(!) Please submit your CV in English.

The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation/ workplace adjustments process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.

Key job responsibilities
- Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
- Serve as a subject matter expert on the accommodations process as well as provincial and federal disability laws.
- Coordinate the accommodation process and provide end-to-end case management
- Collaborate with Stakeholders to determine and finalize accommodation approval/denials
- Collaborate with leave of absence case managers
- Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
- Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
- Direct employees to the appropriate resource for answers
- Maintain a high volume case load
- Maintain system records to ensure accurate and timely information/documentation




- Provide training for employees, managers, HR and others in DLS
- Adhere to internal SLAs and quality standards
- Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Participate in other activities and projects within the DLS program
- Maintain regular, reliable and timely attendance
- Perform other duties as assigned
- Ability to travel as appropriate

The applicable collective agreement for this role is Telecomunicazioni. The position is classified at level 6 or above, depending on the candidate’s skills, competences and experience. The minimum gross annual base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. Italy - 26,800 EUR gross annually.

📌 HR Specialist with Italian & English - Fixed Term Contract (12 months), Disability Leave Services (Roma)
🏢 Amazon Italia Services Srl - B97
📍 Roma