ppDNP Imaging Photo Europe, a subsidiary of DNP Japan, is a leading player in the printing and imaging industry. We provide innovative solutions through three key business units: /p ul libDistribution Photo Business: /b Specializing in photo printing solutions across Europe and North Africa, offering tailored services through a strong distributor network and over 20 years of expertise. /li libService Business: /b A global leader in brand activations via photo and video experiences, partnering with major brands to create immersive marketing events through proprietary technology. /li libThermal Transfer Ribbon (TTR) Business: /b One of the world's largest manufacturers of thermal transfer ribbons for barcode and sublimation printers. Based in Haarlem, Netherlands, our European division employs over 180 experts and produces key product lines, including TTR, photo, card materials, and holographic solutions for markets in Europe, the Middle East, Africa, and Russia. /li /ul pWith a strong commitment to innovation and industry expertise, we empower professionals with high-performance solutions tailored to their specific needs. /p h3About the Role /h3 pAs an Account Business Development Specialist, your primary mission is to ensure the retention and growth of existing clients while progressively developing new business opportunities. The role is structured in two phases: /p ul libPhase 1 - Account Management Development: /b Take ownership of an existing client portfolio, ensure high client satisfaction, and identify opportunities for upselling and business expansion within current accounts. /li libPhase 2 - Business Development Prospecting: /b Gradually expand your scope to include active prospecting, identification of new market opportunities,



and acquisition of new clients to support the company’s growth objectives. /li /ul pThis position is ideal for a junior profile willing to grow into a full commercial role, combining account management excellence and business development capabilities. /p h3Responsibilities /h3 ul liAct as the primary point of contact for assigned clients, ensuring strong relationships and high satisfaction levels. /li liManage and maintain a portfolio of existing accounts, ensuring retention and continuity of business. /li liHandle client inquiries, resolve issues promptly, and ensure a smooth customer experience. /li liMaintain accurate client records and activity tracking in the CRM system. /li liCoordinate internally with operations, finance, and product teams to ensure service delivery. /li /ul h3Development of Existing Clients: /h3 ul liIdentify upselling and cross-selling opportunities within existing accounts. /li liSupport contract renewals and participate in commercial negotiations. /li liConduct regular business reviews with clients to assess performance and identify growth opportunities. /li liMonitor account performance and contribute to revenue growth targets. /li liPrepare commercial proposals tailored to client needs. /li /ul h3Business Development Prospecting: /h3 ul liIdentify and target new clients, markets, and business opportunities. /li liConduct prospecting activities (cold calls, emails, networking, events).



/li liBuild and maintain a pipeline of qualified leads. /li liDevelop and present tailored business proposals to prospects. /li liCollaborate with marketing and sales teams to generate leads and increase brand visibility. /li liAnalyze market trends and competitor activity to identify opportunities. /li /ul h3Reporting Coordination: /h3 ul liTrack and report on account performance, sales pipeline, and business development activities. /li liProvide regular feedback and insights on client needs and market evolution to management. /li liContribute to sales forecasting and action plans. /li /ul pThe above duties are not limited or exhaustive. They may change depending on the needs of the company, the skills of the Job and developments in the role. /p h3Qualifications /h3 ul liEducation: Business School or equivalent, Bachelor’s degree in Business or Master level preferred. /li liExperience: 2-3 years in account management, sales, or client services, ideally in B2B or industrial or printing environments. /li /ul h3Required Skills /h3 ul liStrong communication and interpersonal skills. /li liCommercial mindset with an interest in sales and business development. /li liAbility to build relationships and create trust with clients. /li liGood organizational skills and ability to manage multiple priorities. /li liAnalytical mindset with the ability to identify opportunities from data. /liliProactive and results-oriented attitude. /li liAbility to manage multiple priorities under pressure. /li liFluent in English and Italian (written, spoken and read). /li liWillingness to travel when required. /li liFluency in Italian and English (written and spoken) is mandatory. /li /ul /p #J-18808-Ljbffr

📌 Account & Business Development Specialist - Italy f/m (Milano)
🏢 DNP Photo Imaging Europe
📍 Milano