Job Description:
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We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

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- Respond to customer inquiries via phone and email

- Assist clients with travel planning, reservations, and general questions

- Provide accurate information regarding destinations, policies, and procedures





- Maintain clear and professional communication with clients

- Follow company guidelines and service standards

- Document interactions and updates as needed
Qualifications:

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- Strong communication and interpersonal skills

- Customer service experience preferred (not required)

- Ability to work independently and manage time effectively

- Comfortable using computers, email, and online xysqume systems

- Detail-oriented with a positive, solution-focused attitude

- Interest in the travel industry is a plus

What We Offer:

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- Training and ongoing support

- Flexible work options (part or full time)

- Growth opportunities within the travel industry

- Supportive and collaborative team environment

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📌 Customer Service Representative (Travel Industry) (Napoli)
🏢 Hjbtravels
📍 Napoli