Position: Customer Support Specialist

Work model: Fully remote (within Greece)

Location: Anywhere in Greece

Employment type: Full-time

What the role involves:

- Providing support to customers through phone conversations, chat, and email correspondence

- Following up on support tickets/cases to guarantee timely, high-quality closures

- Upholding superior customer experience standards while representing a major international brand

- Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders

- Actively contributing to achieving client-specified goals and company performance objectives

We are looking for:

- Fluency in Italian (C1/native preferred)

- Very good English at B2 level or above

- Outstanding interpersonal and problem-solving skills with a customer-first mindset

- Comfortable with technology, computers, and multiple software platforms





- Resourceful individual capable of handling various tasks simultaneously

- Positive, collaborative team player suited to a high-volume, evolving environment

What we provide:

- Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support

- Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%

- Healthcare benefits package plus various employee perks and discounts

- Professional, certified training program

- Clear advancement opportunities and personal development

- Engaging social events and community responsibility projects

- Free Greek language courses online

📌 Italian-Speaking Customer Support Specialist (Palermo)
🏢 Azienda riconosciuta
📍 Palermo