Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join our team in Greece, supported by a fully paid relocation package. This role is ideal for individuals fluent in Italian, seeking to work in a dynamic customer service environment. As a Customer Agent, you will provide exceptional support to Italian-speaking clients, ensuring efficient resolution of inquiries and a positive customer experience.

Key Responsibilities

- Deliver excellent customer service in Italian across phone, email, and chat channels.
- Handle customer inquiries, complaints, and provide accurate product information.
- Maintain detailed records of customer interactions within CRM systems.
- Collaborate with cross-functional teams to enhance service quality and customer satisfaction.
- Stay updated on company products, policies, and industry trends to provide accurate assistance.





- Fluency in Italian (both spoken and written) is required; proficiency in English is advantageous.
- Prior experience in customer service or related fields is preferred.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to adapt to a new cultural and professional environment in Greece.
- Proficiency with computers, CRM systems, and digital communication tools.
- Self-motivated, team-oriented, with a commitment to customer satisfaction.
- Willingness to relocate to Greece with full relocation support provided.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...

📌 Italian Speaking Customer Agent - Work In Greece - Fully Paid Relocation Package (Italia)
🏢 Gruppo importante
📍 Italia