SENIOR CLIENT ADVISOR (M/F/D)

Location: Milan, Via Montenapoleone

ABOUT US

Dolce&Gabbana; is a leading company in the Luxury sector, designing, developing,
producing and distributing high-end fashion, leather goods, footwear, jewelry,
watches, Beauty and Lifestyle products.

The Group operates internationally with a strong focus on innovation,
craftsmanship excellence and people development.

JOB DESCRIPTION

The selected candidate will be part of the Via Montenapoleone boutique team,
operating in one of the most iconic and prestigious luxury shopping streets in
the world.

Within this exceptional Milanese location, the role is responsible for
delivering an outstanding luxury shopping experience, building and maintaining
long-term client relationships, achieving sales targets, and ensuring the
highest standards of customer service and brand representation, with a specific
focus on the Women’s Ready-to-Wear collection.

KEY RESPONSIBILITIES

• Deliver a personalized and exceptional customer experience, consistently
embodying the brand’s values and service standards.





• Develop and maintain strong relationships with local and international
clients, anticipating their needs and fostering long-term loyalty.

• Provide expert knowledge on the Women’s Ready-to-Wear collection, offering
tailored styling advice and product guidance.

• Contribute to the achievement of individual and boutique sales targets through
proactive client engagement.

• Support visual merchandising activities and ensure the boutique presentation
is always aligned with brand standards.

• Assist in stock management operations, ensuring product availability and
supporting replenishment activities.

• Manage sales transactions accurately and professionally, ensuring a seamless
client experience at the point of sale.

• Collaborate closely with the boutique team to support daily operations and
commercial objectives.

• Participate in store events and promotional activities to enhance client
engagement

📌 Senior Client Advisor (Milano)
🏢 DOLCE & GABBANA
📍 Milano