We are looking for a NOC Operator for a full-time on-site position to join the team in Rome. A leader in the broadcast industry, iKO Media Group is a rising, young, high/performance media service company operating in a state/of/the art facilities with a skilled and dynamic international team. This is a great growth opportunity in an exciting and fast-moving industry.The candidate should be fluentin English and have basic computer know-how; Additional languages andtechnical knowledge would be considered an advantage. The position includes monitoring, operating, and supporting all of the company’s 24/7 global and domestic content distribution services. Working hours – 24/7 shift basis. Please note that this is not a remote/hybrid/smart working positionResponsibilities:Monitor telecommunications/ broadcasting systems,



supervise the technical components’ functions and make sure that they are active and problem-free.Customer support – act as the initial point of contact for all the company’s clients.Troubleshoot and fix technical issues.Accountable for managing events and ensuring that they are resolved, while maintaining a detailed record of the problems and methods used to solve them.Manage escalation process until resolution, including coordination with in-house engineers and third parties.Manage and coordinate technical maintenances related to the company’s distribution services.Monitor and operate, if needed, facility air-conditioning, UPS, generators etc.Work on a shift rotation basis, on a 24/7 basis.Requirements:Good knowledge of EnglishBasic computer skills (MS Office programs)Candidate has preferably a technical background from one of the following: RF, satellites, networks, electronics, video and/or soundEngineering studies will be considered an advantageTechnical or customer support experience will be considered an advantageHaving a car will be considered an advantageLocation: Rome, ItalyEmail: [email protected]: Tempo pieno, On SiteLanguage: English#J-18808-Ljbffr

📌 Noc Operator - Ikomg Italy (Roma)
🏢 IKO Media Group
📍 Roma