ph3Customer Success Specialist - HPE (Hewlett Packard Enterprise) /h3 h3About Ingram Micro /h3 pIngram Micro is the global leader in IT distribution and technology solutions, reaching nearly 90% of the world's population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our broad solutions portfolio, supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™), we provide opportunities and impact at a scale that no other company can match. /p h3Why Join Us? /h3 pJoining Ingram Micro means becoming part of a multinational organization that invests in people, values talent, and offers continuous learning, certifications, and international career pathways. Our HPE Business Unit is a key strategic pillar of Ingram Micro's Advanced Solutions organization. We support partners in delivering innovative Hybrid Cloud, Data Center, Storage, Networking, AI, and Edge Computing solutions, helping customers accelerate their digital transformation journeys. /p h3Your Role /h3 pAs a Customer Success Specialist - HPE, you will play a key role in supporting the growth and success of our partner ecosystem by driving engagement, solution adoption, and business development initiatives across the HPE portfolio. /p ul liDevelop and strengthen relationships with reseller partners and key stakeholders. /li liSupport customer and partner adoption of HPE solutions, including Hybrid Cloud, HPE GreenLake, Compute, Storage, Networking, and Data Center technologies. /li liIdentify upselling and cross-selling opportunities within the existing partner base. /li liGenerate and qualify leads through marketing campaigns, digital tools, events, and the Ingram Micro Xvantage™ platform. /li liCollaborate with Vendor Managers, Presales Specialists, Marketing, Finance, and Technical Consultants to execute growth strategies. /li liMonitor pipeline activity, partner engagement,



business performance, and customer satisfaction indicators. /li liAct as a trusted advisor to partners, helping them maximize business opportunities within the HPE ecosystem. /li liProvide market feedback, competitive intelligence, and customer insights to support strategic initiatives. /li /ul h3What We're Looking For /h3 ul liPrevious experience in Customer Success, Inside Sales, Account Management, Business Development, or Channel Sales is considered a strong plus. /li liExperience in the IT industry, particularly in infrastructure, cloud, networking, storage, or enterprise solutions, is highly appreciated. /li liStrong customer orientation and relationship management skills. /li liExcellent communication, negotiation, and organizational skills. /li liFluency in English. /li liAbility to work effectively in a fast-paced, international environment. /li /ul h3What We Offer /h3 ul liA strategic role within one of Ingram Micro's most important vendor business units. /li liExposure to leading HPE technologies and innovation initiatives. /li liAccess to industry-recognized training programs and vendor certifications. /li liContinuous professional development and international career opportunities. /li liA collaborative and inclusive workplace culture. /li liThe opportunity to contribute directly to the growth of HPE's business within the Italian market. /li /ul h3Compensation Pay Transparency /h3 pIngram Micro is committed to fair, transparent, and equitable compensation practices, in line with applicable EU and Italian regulations, including Directive (EU) 2023/970 and D.Lgs. 96/2026.



/p pbSalary Range: /b The annual gross salary (RAL) for this position ranges from EUR 30,000 to EUR 38,000. /p pThe final compensation package will be determined based on objective criteria, including: /p ul liRelevant professional experience and skills; /li liCertifications and technical expertise; /li liScope and responsibilities of the role; /li liInternal equity and market benchmarks. /li /ul h3Additional compensation components and benefits may include: /h3 ul liMeal vouchers; /li liWelfare and insurance programs linked to the applicable National Collective Labour Agreement; /li liParticipation in company incentive plans, where applicable. /li /ul pCompensation and grading will be aligned with the applicable National Collective Labour Agreement (CCNL Commercio) and are subject to periodic review based on performance and business needs. /p h3Equal Opportunity Statement /h3 pIngram Micro is an equal opportunity employer and ensures fair treatment throughout the recruitment process and employment lifecycle. /p pEmployment decisions are made without regard to gender, gender identity or expression, age, disability, sexual orientation, ethnicity, religion, nationality, family status, or any other protected characteristic, in accordance with applicable laws. /p pWe are committed to fostering an inclusive workplace where diversity is valued and where all employees have equal access to professional development, career opportunities, and fair compensation. /p pIn line with our commitment to pay equity and transparency, compensation practices are regularly reviewed to support equal pay for equal work and work of equal value. /p h3Ready to Grow with Us? /h3 pIf you are passionate about technology, customer success, and helping partners deliver innovative enterprise solutions, and if you want to build your career with a global technology leader, /p /p #J-18808-Ljbffr

📌 Customer Success Specialist HPE (Milano)
🏢 Ingram Micro
📍 Milano