About the CompanyGWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D;, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.

About the RoleBuild and run the technical/training/warranty function and team of the company, report to the head of aftersales&spare-parts; department.

ResponsibilitiesResponsible for the construction of technical management/training/warranty and claim process and team building

• Responsible fortechnical support and quality system and warranty system construction

• Responsible forthe formulation of KPI of technical quality team and service stations





• Responsible forthe implementation of technical quality business plan

• Responsible forthe formulation and implementation of training plans

• Responsible forsetting up the training classes

• Responsible forKPI development of warranty team

• Responsible forwarranty business planning and warranty management of service stations and dealers

• Undertake related tasks of the department

• QualificationsFluent English and Italian.

Experience in the OEM or distributor same position in European market mainstream vehicle brands.

Required

SkillsCustomer-Centric Mindset & EmpathyLeadership & Team ManagementCommunication & Interpersonal SkillsProblem-Solving & Critical ThinkingAdaptability & Resilience

📌 Technical/Trainning/Warranty Manager (Milano)
🏢 GWM Italia
📍 Milano