ph3Descrizione dell’offerta di lavoro /h3h3Job Description /h3pWe're launching a brand‐new Engineered‐to‐Order (ETO) Hub, and this is your chance to join at the ground floor of something transformative. Potrebbe essere proprio lei il candidato/la candidata ideale per questo lavoro. Legga tutte le informazioni associate e invii la sua candidatura. The Hub is set to redefine how we deliver complex, customised solutions — faster, smarter, and with an exceptional customer experience at its core. If you want to be part of a high‐impact team shaping the future of our business, this role is for you. As our Customer Relationship Manager, you'll be the face and voice of our ETO Hub. You'll guide customers through the full order‐to‐delivery journey, ensuring their requirements are translated into robust, high‑quality solutions. This is a role where technical understanding meets customer leadership — and where your influence will be felt across engineering, operations, and commercial teams. /ph3Responsibilities /h3ulliAct as the single point of contact for customers, delivering clear, confident communication /liliRespond quickly to customer queries and manage expectations throughout the project /liliNegotiate with customers and internal teams to meet technical and delivery needs /liliCarry out accurate contract reviews and manage scope changes /liliOversee technical and commercial aspects of each project lifecycle /liliTrack inventory requirements and elevate risks early /liliProvide proactive updates on delivery timelines, including travel to customer or EPC sites /liliBuild strong relationships across engineering, applications, finance,
and operations /liliDevelop project plans and influence delivery timescales /liliPrepare cost estimates and present solutions to senior stakeholders /li /ulh3QualificationsExperience Requirements /h3ulliDegree in Mechanical, Electrical, Product Design, or Industrial Engineering (or equivalent experience) /liliExperience analysing, designing, testing, and improving industrial products /liliFamiliarity with structured engineering techniques /liliExperience with task management, defect tracking, requirements capture, and KPIs /li /ulh3The Successful Candidate /h3ulliExcellent communication and relationship‐building skills /liliWillingness to travel /liliProficiency with Microsoft tools, especially Dynamics CE /liliStrong problem‐solving skills and industrial design experience /li /ulh3Additional Information /h3pRotork is the market‑leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we’re respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably. xysqume Rotork is going through an exciting period of change and growth, building on our existing market success. It’s a great time to join us and make an impact in shaping the future of our business /ph3Summary /h3pSummaryType: Full-timeFunction: Customer ServiceExperience level: AssociateIndustry: Electrical And Electronic Manufacturing /p /p #J-18808-Ljbffr
📌 Customer Relationship Manager (Italia)
🏢 Rotork
📍 Italia