Manage customer requests post-acquisition processes, ensuring quality and results-oriented executionCarry out activities related to the Social BonusSupport data collection for Authority investigationsHandle customer complaints, requests, and inquiries in a back-office settingManage core business activities, including On-Condition Updates, with full ownershipDevelop new processes and services on the Integrated Information System (SII)Perform analyses and KPI calculations to support internal functions and data-driven decision-makingContribute to compliance initiatives and continuous improvement effortsRequirementsExperience in distributors processes and customer managementFamiliarity with the regulations governing relationships with Acquirente Unico and DSO's3–4 years of experience in the Energy sector or in consultingStrong analytical and problem-solving skillsAdvanced MS Office proficiencyFamiliarity with Salesforce and Power-BIEffective written and spoken English communicationGrowth-driven team-player approach,



empathy, collaboration, and knowledge sharingCore CompetenciesDemonstrates expertise in customer management and data analysis within the Energy sector, with a focus on compliance and process improvement. Proficient in utilizing tools like Salesforce and Power-BI to drive data-driven decision-making.Highest-signal resume keywordsCustomer ManagementData AnalysisEnergy Sector ExperienceSalesforce ProficiencyAdvanced MS Office SkillsHard SkillsData CollectionKPI CalculationProcess DevelopmentAnalytical SkillsProblem-SolvingSoft SkillsEffective CommunicationTeam CollaborationEmpathyKnowledge SharingIndustry KeywordsDistributors ProcessesAcquirente Unico RegulationsDSO RelationshipsCompliance InitiativesContinuous ImprovementTools & TechnologiesSalesforcePower-BIIntegrated Information System#J-18808-Ljbffr

📌 Customer Distributors Operations Specialist (Milano)
🏢 Jobtailor
📍 Milano