We strive to create the best possible experience for distributors, installers and end users That ́s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly We strive to create the best possible experience for distributors, installers and end users That ́s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly Who We Are Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions AISWEI has more than 15 years of expertise in R&D; and manufacturing, with a strong technology heritage from both Germany and China With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar string inverters world-wide AISWEI is operating under its own brand in China and its SOLPLANET brand internationally, and is trusted by leading global brands as an ODM service provider Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day How you ́ll help us Country Manager Support Support the Country Manager in day-to-day business operations Support communication and coordination with headquarters and internal departments Sales Operations & Order Coordination Coordinate customer orders from order confirmation through delivery Monitor order status, delivery schedules and customer commitments Coordinate with Operations,



Logistics and Headquarters to ensure timely deliveries Proactively communicate order updates to customers and distribution partners Support demand planning and sales forecasting activities Maintain accurate sales and order information within CRM and internal systems Customer Support & Coordination Coordinate customer enquiries from pre-sales through after-sales support Ensure prompt follow-up of customer requests and internal action items Coordinate commercial and technical information between customers and internal teams Support quotation follow-up and commercial documentation Maintain excellent communication with distributors, installers and customers throughout the order lifecycle Customer Service Coordination Coordinate customer service activities together with the Technical Support team Facilitate effective collaboration across Sales, Technical Support, Operations, Logistics, Finance and Headquarters Monitor service requests and ensure timely follow-up Support continuous improvement of customer satisfaction Business Operations Maintain CRM data accuracy and commercial documentation Prepare operational and commercial reports, KPI dashboards and business performance analyses Support business planning, forecasting and internal reporting Collect market feedback and support continuous business improvement initiatives Events & Commercial Support Support the organization of customer events, technical academies, webinars, roadshows and trade fairs Coordinate logistics and operational preparation for commercial activities Support customer meetings, exhibitions and partner events by coordinating logistics, documentation and follow-up activities Support the execution of local marketing activities, customer events, product launch and commercial campaigns in cooperation with the team Requirements Your background and skills Bachelor's degree in Business Administration, Engineering, Economics,



Marketing or a related field At least 2 years of experience in sales operations, business operations, commercial support or customer support Experience in B2B environments is preferred Experience in the photovoltaic, renewable energy or electrical industry is preferred Experience in order management, customer support or sales operations within an international company is considered an advantage Experience working in an international and cross-functional environment is preferred Experience using CRM platforms (Salesforce, HubSpot or similar) is considered an advantage Customer-oriented mindset Ability to manage multiple priorities in a dynamic environment Ability to work independently while collaborating effectively within international cross-functional teams Fluent Italian Business fluent English (written and spoken) The position is primarily office-based in Bari to ensure close collaboration with the Country Manager and the Italian team Valid driving licence Benefits What we offer Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment Assisting you in to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection Act and are not passed on to third parties.

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📌 Sales & Business Operations Specialist (Roma)
🏢 Altro
📍 Roma