OKTOBER is a fast-growing Shopify retention agency; we seek a senior leader to own client delivery end-to-end, including people, capacity, and relationships, so quality, margin and retention hold without the founder in the room.
You will lead retention and design functions, coach 3–6 direct reports and 40+ indirect reports, and partner with the founder on business strategy as the company scales.
📌 Head of Delivery & Client Success - Retention (Quarto d'Altino)
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📍 Quarto d'Altino
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