Palazzo Parigi Hotel & Grand SPA, a 5-star luxury hotel in the heart of Milan, is seeking a Guest Service Agent to join its staff. The ideal candidate will be responsible for the following activities: Managing check-in and check-out processes

- Assigning rooms to clients
- Handling cash operations and administrative tasks
- Collaborating with relevant departments to ensure customer satisfaction
- Performing tasks in accordance with LQA quality standards. The ideal candidate should possess the following characteristics: At least 2 years of experience in a similar role and context
- Excellent English language skills; knowledge of a second language is a plus
- Good knowledge of LQA standards
- Strong customer orientation
- Ability to achieve qualitative and quantitative objectives
- Excellent knowledge of the Opera management system. The candidate should also have precision, flexibility (including flexibility in working hours), problem-solving skills, and good interpersonal skills.

We offer: An initial fixed-term contract under the Tourism Sector CCNL

- Internal dining facilities
- Opportunities for career advancement
- Exclusive discounts on rates within the Leading Hotels of the World (LHW) circuit.

📌 Concierge (f/m) (Milano)
🏢 Altro
📍 Milano