Customer Service & Training Operations Coordinator page is loaded## Customer Service & Training Operations Coordinatorlocations: Part timeposted on: Posted Todayjob requisition id: 121139"In compliance with Law 68/99, priority will be given to applications from individuals belonging to the Protected Categories."Responsibilities Preparation of training documentation as required, including trainees files with all relevant forms in reference to the indicated courses.

Ensure timely production of course documentations, including company specific documents/forms if required* Administer course pre-requisites for all clients* Maintenance of clients records as per manual requirements* Knowledge and follow up all training guidelines being informed about Manual and PROCESS Manual contents.

Maintain Instructors records in Gemini/STARS (or relevant system).

Check and review training records ensuring the adequate completion by instructors/ examiners* Issue training completion certificates as needed, related to the indicated course and considering the special indications or procedures stated for each customer.

- Keep copy of all trainee documents, training records and certificates for the period required by regulation.Nel rispetto della Legge 68/99, verrà data priorità alle candidature provenienti da persone appartenenti alle Categorie Protette.Garantire la produzione tempestiva della documentazione relativa ai corsi, inclusi eventuali documenti/moduli specifici richiesti dal cliente.

Gestire tutti i requisiti preliminari dei corsi per tutti i clienti.

Mantenere i registri dei clienti in conformità rispetto ai manuali.

Conoscere e monitorare le linee guida di formazione, mantenendosi aggiornati sui contenuti del Manuale e del Manuale dei Processi.

Verificare e revisionare i registri formativi,



assicurando la corretta compilazione da parte di istruttori ed esaminatori.

Emettere i certificati di completamento formazione, quando necessario, relativi al corso indicato e tenendo conto delle indicazioni o procedure specifiche previste per ciascun cliente.

About CAEAt CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

# Position TypeRegular# Equal Opportunity & AccommodationsCAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. Reasonable accommodations are available—contact your recruiter or email* if needed.# Data PrivacyCAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.*As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive.

We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.

📌 Administrator - Training Provided - Hybrid Remote (Roma)
🏢 Settore aeronautico e aerospaziale
📍 Roma