Leica Biosystems in Italy is seeking a Customer Care Operations Lead to connect the Global Customer Care Centre of Excellence with the local market, owning instrument order fulfillment, resolving escalated requests, and ensuring interactions meet global standards and local needs.
You will partner with Sales, Service, Contracts, Tenders, Supply Chain and Finance to improve customer satisfaction and end-to-end experience, monitor metrics, drive improvements, and contribute to training and
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.