Global Product Support (GPS) Quality Leader

We are looking for a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our Global Product Support organization within the High Voltage business.

In this role, you will act as a key interface between GPS and R&D; Quality, ensuring consistent application of quality processes and methodologies throughout product and system changes. You will support quality assurance, risk mitigation, audits, and continuous improvement while helping teams translate customer and business requirements into robust quality practices.

This isa great opportunityto take on a global and cross-functional role, influence quality standards across the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes.

HowYou’llMake an Impact

- Drive the implementation and continuous improvement of quality standards, processes, and methodologies across Global Product Support activities
- Ensure effective execution of the HV Design Change Process, including quality requirements, acceptance criteria, verification and validation, and change implementation
- Support product quality and risk mitigation through FMEA, PPAP/APQP, Quality Control Plans, DFM/DFA, reliability reviews, Lessons Learned, NCR data, and Cost ofPoor Qualityinsights
- Act as the key interface between GPS and R&D; Quality, consolidating findings, aligning priorities, and supporting improvements across product development and lifecycle management
- Coordinate and support internal and external audits, non-conformity management, root cause analysis, and effective corrective and preventive actions




- Coach and train GPS teams on quality methods and processes while promoting a strong quality mindset and cross-functional collaboration

Your Background

- Engineering degree combined with relevant experience in Global Product Support, product quality, R&D; quality, or a comparable technical quality environment
- Strong knowledge of product verification and validation, Design and Process FMEA, quality management systems, and structured problem-solving and root cause analysis methods
- Experience with product change management and quality planning methodologies such as APQP, PPAP, Gate Models, and Quality Control Plans
- Knowledge of applicable industry standards and regulations, together with experience supporting or conducting quality audits
- Experience with risk management, continuous improvement, and cross-functional quality initiatives in complex technical or industrial environments
- Strong stakeholder management and influencing skills; Lean Six Sigma Green Belt and experience with project management methodologies are valuable

More about us:

We believegreat workthrives in an environment where people feel genuinely supported andfairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being,



we build a workplace where personal and organizational success grow together.

The minimum salary for this position in the location specified:

- Starting from:52,700 Gross annual salary

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

Our benefitsoffering for this rolegenerally include:

- Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model,Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores)

Join us and be part of the team shaping the future of energy.

Job type Tempo pieno

Work arrangement Hybrid

Experience Experienced

Job function Quality Management

Contract Regular

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.

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📌 Global Product Support (GPS) Quality Leader | Milan, Italy (Milano)
🏢 Hitachi Abb Power Grids
📍 Milano