05 set
|
hosco_abroad
|
Trento
05 set
hosco_abroad
Trento
Company DescriptionConstance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day. Job DescriptionConstance Ephelia, a luxurious resort in Seychelles, is seeking a dedicated Villa Host with Russian/Italian language skills to join our esteemed team. As a Villa Host, you will be the primary point of contact for our discerning Russian-speaking guests, ensuring their stay is nothing short of exceptional. JOB SUMMARY: - Welcome and assist Russian/Italian speaking guests upon arrival, providing a warm and professional greeting - Conduct personalised villa orientations, explaining amenities and services available - Anticipate and fulfil guest needs throughout their stay, acting as their dedicated liaison - Coordinate and book various services such as dining reservations, spa treatments, and excursions - Resolve guest concerns promptly and efficiently, ensuring guest satisfaction - Maintain detailed guest profiles and preferences for future reference - Collaborate with other departments to ensure seamless service delivery - Promote resort facilities and services to maximise guest experience and revenue - Assist with check-out procedures and farewell guests in a courteous manner - Maintain cleanliness and organisation of the villa area QualificationsCandidate Requirements : - Fluency in Russian/Italian and English,
additional languages are an advantage - Excellent communication and interpersonal skills with a focus on customer service - Previous experience in hospitality or luxury service industry is preferred - Degree or diploma in hospitality management is desirable - Strong problem-solving abilities and attention to detail - Exceptional time management and organisational skills - Basic computer literacy for managing reservations and guest information - Knowledge of Seychelles culture and attractions is advantageous - Ability to work flexible hours, including weekends and holidays - Friendly, empathetic, and professional demeanour - Adaptability to work in a fast-paced, multicultural environment Additional InformationWORK WITH CONSTANCE Join a team where well-being, career development, and collaboration are at the heart of everything we do. - We believe in continuous learning and growth to help our teams achieve their full potential. - A strong family spirit is part of our identity, we support and care for one another. - We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. - Our passion for luxury hospitality is reflected in every detail of the guest experience. - We are committed to environmental and societal contributions, integrating sustainability into everything we do. We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. Be part of a company that values people, innovation, and excellence. vetrinabakeca
📌 Villa Host- Russian/Italian Speaker (Trento)
🏢 hosco_abroad
📍 Trento