ph3Market Support Logistics Analyst (12-month FTC) /h3 pLocation: Milano, MI, IT /p pbAuto req ID:59896 /bbr/bTitle:Market Support Logistics Analyst (12-month FTC) /bbr/bJob Function:Sales /bbr/bLocation:MILAN /bbr/bCompany:Harley-Davidson Motor Company /bbr/bFull or Part-Time:Full Time /b /p pIn 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us? /p h3bJob Summary /b /h3 pThe Market Support Logistics Analyst is responsible for supporting end-to-end dealer operations, order fulfillment, and transportation coordination across multiple systems. This role ensures accurate dealer data, timely order processing, and effective resolution of shipment and service issues while partnering closely with dealers, carriers, and internal teams. /p h3bJob Responsibilities /b /h3 ul liSet up and maintain dealer records, ensure data accuracy, and log all dealer interactions. /li liMonitor and manage order activity (status updates, backorders, cancellations, reversals, and special orders) across SAP and EDI systems. /li liTrack shipments and resolve transportation issues, including delays, incorrect deliveries,



and delivery discrepancies, in partnership with carriers. /li liInvestigate and process warehouse and transport claims, including lost, damaged, or refused goods, with appropriate documentation and follow-up. /li liSupport dealer inquiries related to order status, returns, and shipment tracking; provide referrals to internal teams as needed. /li liCoordinate with internal and external partners (carriers, CPM, customs, warehouse) to resolve logistics and e-commerce issues. /li liMaintain databases, generate reports, and support audit requirements (e.g., POD, CMR, customs documentation). /li liAssist with special shipments, sales administration, training support, and other operational tasks as needed. /li liMonitor and manage both PAM and MC Dealer inbox /li liManage, Maintain and Oversee fleet and vehicle administration activities, ensuring effective management of vehicle lifecycle processes, regulatory compliance, asset tracking, and stakeholder support across the dealer and corporate network.



/li /ul h3bEducation Requirements /b /h3 pHigh School Diploma or Equivalent Required /p h3bEducation Specifications /b /h3 pBachelor's Degree Preferred /p h3bExperience Requirements /b /h3 pbRequired /b /p ul liExcellent analytical and organizational skills, including the ability to collect, structure, analyze, and communicate data /li liStrong communication skills – both written and verbal and problem-solving skills /li liAbility to work in a team /li liStrong attention to detail and ability to manage competing priorities /li liPerform duties with minimum supervision /li liAbility and desire to work in a highly dynamic and changing regulatory environment /li liFluency in English, another language would be advantageous /li liMinimum 3 years of experience /li /ul pbPreferred /b /p ul liExperience in logistics, order management, customer service, or related field /li liSAP experience /li liEDI /li liDHL and carrier portals /li liInternal tracking and database tools /li /ul pWe offer an inclusive compensation package for all salaried employees including, but not limited to, annual premio programs, employee discounts on motorcycles and related products, general merchandise, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson (here ). /p pbDirect Reports:No /bbr/bTravel Required:0 - 10% /bbr/bVisa Sponsorship:This position is not eligible for visa sponsorship or visa transfer /bbr/bRelocation:This position is not eligible for relocation assistance /b /p pbr/bJob Segment: /bFulfillment, Warehouse, Compliance, Database, ERP, Operations, Manufacturing, Legal, Technology /p /p #J-18808-Ljbffr

📌 Market Support & Logistics Analyst (12-month FTC) (Milano)
🏢 Harley-Davidson Motor
📍 Milano