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Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global CoE with the local market, owning instrument order fulfillment and handling escalated requests while ensuring global standards meet local needs. You will collaborate across commercial, service, supply chain, and customer care to drive satisfaction and operational excellence.
The role emphasizes regional representation, process standardization, and training support to continuously improve customer experiences, with a
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📌 Regional Customer Care & Operations Leader (Nibionno)
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