Leica Biosystems is seeking a Customer Care Operations Lead to connect the Global CoE with the local market in Italy. You will own instrument order fulfillment, handle escalations, and ensure interactions meet global standards while aligning with local needs.
The role requires a Bachelor's degree or equivalent in customer-facing roles, ability to work across functions, and travel ~5% with potential workshops.
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📌 Regional Customer Care Leader – Life Sciences (Cressa)
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📍 Cressa