pul liManage customer requests post-acquisition processes, ensuring quality and results-oriented execution /li liCarry out activities related to the Social Premio /li liSupport data collection for Authority investigations /li liHandle customer complaints, requests, and inquiries in a back-office setting /li liManage core business activities, including On-Condition Updates, with full ownership /li liDevelop new processes and services on the Integrated Information System (SII) /li liPerform analyses and KPI calculations to support internal functions and data-driven decision-making /li liContribute to compliance initiatives and continuous improvement efforts /li /ul h3Requirements /h3 ul liExperience in distributors processes and customer management /li liFamiliarity with the regulations governing relationships with Acquirente Unico and DSO's /li li3–4 years of experience in the Energy sector or in consulting /li liStrong analytical and problem-solving skills /li liAdvanced MS Office proficiency /li liFamiliarity with Salesforce and Power-BI /li liEffective written and spoken English communication /li liGrowth-driven team-player approach, empathy, collaboration,



and knowledge sharing /li /ul h3Core Competencies /h3 pDemonstrates expertise in customer management and data analysis within the Energy sector, with a focus on compliance and process improvement. Proficient in utilizing tools like Salesforce and Power-BI to drive data-driven decision-making. /p h3Highest-signal resume keywords /h3 ul liCustomer Management /li liData Analysis /li liEnergy Sector Experience /li liSalesforce Proficiency /li liAdvanced MS Office Skills /li /ul h3Hard Skills /h3 ul liData Collection /li liKPI Calculation /li liProcess Development /li liAnalytical Skills /li liProblem-Solving /li /ul h3Soft Skills /h3 ul liEffective Communication /li liTeam Collaboration /li liEmpathy /li liKnowledge Sharing /li /ul h3Industry Keywords /h3 ul liDistributors Processes /li liAcquirente Unico Regulations /li liDSO Relationships /li liCompliance Initiatives /li liContinuous Improvement /li /ul h3Tools Technologies /h3 ul liSalesforce /li liPower-BI /li liIntegrated Information System /li /ul /p #J-18808-Ljbffr

📌 Customer Distributors Operations Specialist (Milano)
🏢 Jobtailor
📍 Milano