About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Agentforce is the future of AI, and you are the future of Salesforce.
Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” , “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
Coordinate and lead the entire solution cycle through close collaboration with other teams.
Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Must have hand-on solid Salesforce experience
Must have fluency in both Italian & English




Bachelors Degree in Computer Science or related degree.
Experience implementing Digital Transformation strategies and delivering increased success to their customers.
Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge.
Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
Good at explaining ideas and finding ways to keep people’s attention.
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.




Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. Italy CBA (Contratto collettivo nazionale di lavoro del commercio) (01/04/2015 - ) Impiegati Livello 1 In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
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📌 Sr. Account Solution Engineer (Milano)
🏢 403 salesforce.com Italy
📍 Milano