Overview
At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment. Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.
Responsibilities
Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
Controlling flows – ensuring safe practices of Members and Guests;
Responsible for procedures related to opening and closing of the departments;
Accounting of bill payments, via Book4Time;
Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;
Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;




Transportation of dirty towels and trash from the changing room(s);
Restocking of amenities changing room(s);
Reporting of any defects in changing room(s) and/or in the Gym;
Vacuum, sweep, and mop daily;
Sanitization of equipment;
Understanding and knowledge of property amenities and services;
Assisting guests as needed;
Performs other duties as assigned by supervisor/manager.
Qualifications
Minimum of 2+ years' experience in similar capacity
Capability to stand for many hours
Detail & Service Oriented
Experience in reception or office management
Ability to multitask and work in a fast paced environment
English language is a must.
Benefits
Staff Canteen
Monthly Staff Screenings & Staff Gym Classes
50% Discount on Cowshed Spa
50% F&B; Discount
50% Discount Public Restaurants
House Hero and Introduce a Star Program
Corporate Benefits (access discounts platform)
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📌 Health Club Host/Hostess Spa Rome, Soho House Rome View Role (Lazio)
🏢 Soho House
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